Interact Software has launched a new way for enterprise AI assistants to work with the systems employees already use every day. The company announced Interact MCP on October 26, 2026, a Model Context Protocol server that brings 700 intranet capabilities into compatible AI assistants and agents, as reported by GlobeNewswire.

The launch speaks to a practical question facing companies that have invested heavily in AI tools. An assistant is only as useful as the systems it can reach, and for most large organizations, the intranet is where policies, announcements, communities, and workplace knowledge actually live. Interact MCP connects that world to AI environments that employees already use, including Claude, ChatGPT, Microsoft 365 Copilot, and Gemini Enterprise.

Interact Software describes itself as an AI-native employee experience and intranet platform provider, with offices in New York and Manchester in the United Kingdom. The new server is built on Cue and Conductor, the company's existing AI products, and it exposes the same checked tools that power those products to approved outside assistants.

What Interact MCP connects

Interact MCP covers 26 areas of the enterprise intranet, the company said. Those areas stretch from content and communications to communities and analytics, giving authorized users the ability to search, read, create, edit, and act through AI assistants rather than opening a separate portal.

In practice, that means an employee could ask an assistant to find a policy document with its source links, a communications team could update an intranet page from a conversation, and a platform owner could compare adoption across different audiences. The available actions depend on the assistant being used, how the organization has configured the connection, and the individual employee's existing access.

The breadth matters because enterprise AI deployments often stall at the point where an assistant can answer general questions but cannot touch the specific tools a job requires. By packaging hundreds of capabilities behind a single protocol connection, Interact is betting that depth of integration, not just model quality, will decide which assistants earn daily use at work.

Why intranet access changes the agent equation

The announcement lands as AI agents move from answering questions toward completing tasks. Agents that can only read public information are limited to research-style work, while agents that can act inside workplace systems can carry a task forward to completion. That shift is visible across the enterprise software market, where vendors are racing to connect agents to governed internal tools rather than leaving them as standalone chat windows.

Similar momentum has shown up in other corners of the agent ecosystem. Governed agent platforms for business software have become a recurring theme this year, as companies look for ways to let agents work inside systems of record without handing them the keys to everything. Interact's approach follows the same logic: the assistant works through the intranet's own tools, under the same permissions an employee already has.

That permission model is central to the pitch. Interact MCP uses each employee's existing access, so an assistant cannot surface content or take actions that the person asking would not be allowed to do themselves. For IT and compliance teams weighing agent deployments, that constraint is a feature, not a limitation, because it keeps the AI inside the organization's existing governance.

Two-way connections beyond the intranet

The connection also works in the other direction. Conductor, Interact's AI product, can reach supported systems that expose the Model Context Protocol, including Workday and SAP, the company said, in coverage of the announcement. That means the intranet itself can pull in connected business services, letting enterprises link their internal communications hub with the assistants and business systems they already run.

Tom Walters, vice president of product at Interact Software, framed the launch around usefulness rather than novelty. He said enterprise AI becomes more useful when it can work with the knowledge and tools a business depends on, and that approved assistants should help people find answers, update content, and act across the intranet using the same tools that power Cue and Conductor.

The Model Context Protocol, originally developed as an open standard for connecting AI applications to external tools and data, has become one of the main ways vendors wire assistants into enterprise software. Interact's adoption of it means the server is not locked to a single assistant vendor, which matters for large employers running more than one AI platform across different teams.

What to watch next

The real test for Interact MCP will be adoption inside large organizations, where intranet platforms compete with a crowded field of collaboration tools. Early signals to watch include which assistant environments organizations enable first, whether communications teams use the editing capabilities in daily work, and how IT teams judge the permission model once agents begin acting on behalf of employees at scale.

For the broader agent ecosystem, the launch is another sign that the competitive frontier has moved from the model to the connection layer. The assistants that win enterprise use may not be the ones with the cleverest answers, but the ones that can safely reach the most workplace tools. Interact is making a clear bet on that future, and its catalog is among the broadest intranet integrations offered to agents so far.